Shipping policy

1. Processing Time

1.1 Orders are processed within 1 business day(excluding public holidays).

1.2 If there are any delays, we will notify you via email.

2. Shipping rates and delivery estimates

2.1 The delivery cost for all Melbourne suburbs is a fixed price at $40. The delivery cost for all Victoria rest of states is $140

2.2 Estimated delivery times:

Melbourne metro area delivery time: Next day delivery

Victoria rest of state delivery time: Within 3 business days.

Delivery period

2.3 Delivery times may vary due to carrier delays or unforeseen circumstances.

3. Order tracking

3.1 Once your order has shipped, you will receive a tracking number via email or SMS.

3.2 Please allow up to 1 hour for tracking information to update.

4. Shipping carriers

4.1 We use the following carriers for your shipments: Australia post, Star track, Toll, Courier Please.

4.2 The carrier will be selected based on the most efficient delivery method available.

5. Damaged or lost shipments

5.1 If your order arrives damaged, please contact us within 3 business days with photos of the damage.

5.2 If your package is lost in transit, please reach out to us, and we will assist in filing a claim with the carrier.

6. Undeliverable or incorrect addresses

6.1 Ensure that your shipping address is correct before completing your order.

6.2 Orders returned due to an incorrect address may incur additional reshipping fees.

7. Contact us

If you have any questions regarding our shipping policy, please contact us:

Melbourne Shelving

17/137-145 Rooks Rd Nunawading VIC 3131 Australia

0403237863 or 0433665618

By placing an order with us, you agree to this shipping policy.